Privacy Policy
This Privacy Policy explains how TokenBeat ("we", "our", or "us") collects, uses, stores, shares, and protects personal data when providing our services to sellers, customers, and users (collectively, "users").
We are committed to protecting personal data and handling it responsibly and transparently.
1. Scope
This Privacy Policy applies to personal data processed by us in connection with:
- Our applications, services, and websites
- Services provided to sellers or business partners (such as TikTok Shop or similar platforms)
- User interactions with our products and support channels
2. Personal Data We Collect
Depending on how our services are used, we may collect the following types of personal data:
- Account and contact information
(such as name, email address, or business contact details) - Service-related data
(such as configuration data, usage logs, and operational metadata) - Technical information
(such as IP address, device type, browser type, and timestamps) - Support and communications data
(such as messages submitted through support channels)
We only collect personal data that is necessary for providing and improving our services.
3. How We Use Personal Data
We use personal data for the following purposes:
- To provide, operate, and maintain our services
- To authenticate users and manage access
- To respond to inquiries and provide customer support
- To monitor service performance, security, and reliability
- To comply with applicable legal and regulatory obligations
4. Legal Basis for Processing
Where applicable under data protection laws, we process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- User consent, where required
5. Data Storage and Processing Locations
Personal data will be stored and processed in the United States.
We rely on reputable cloud service providers, including Amazon Web Services (AWS), Supabase, and Vercel, which maintain industry-recognized security controls and certifications, to host and process data securely.
6. Data Sharing and Transfers
We do not sell personal data.
We may share personal data only with:
- Cloud and infrastructure service providers that support our services
- Partners or platforms where required to provide requested functionality
- Authorities or regulators where required by applicable law
All data sharing is limited to what is necessary and subject to appropriate safeguards.
7. Data Security
We implement reasonable technical and organizational measures to protect personal data, including:
- Encryption of data in transit (e.g. TLS)
- Encryption of data at rest where supported
- Access controls based on the principle of least privilege
- Monitoring and logging of system activity
8. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When data is no longer required, it is securely deleted or anonymized.
9. User Rights
Subject to applicable laws, users may have the right to:
- Request access to their personal data
- Request correction or update of inaccurate data
- Request deletion of personal data
- Object to or restrict certain processing activities
Requests can be submitted through the contact information provided below. We will respond in accordance with applicable legal requirements.
10. Data Deletion and Requests
We support sellers, platforms, and users in fulfilling data access, update, or deletion requests, where applicable and legally required.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The updated version will be published with a revised "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us at: